(6.6 %) | Picture Problem in E-Mail |
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I have a recurring problem in that when a friend sends me graphics, I get a box with a red X in it. But when I return the e-mail to him, he says the graphics are there. I've tried everything I can think of to solve the problem, but to no avail. Please help. You can't solve the problem because it's caused by an incorrect setting in the sender's e-mail client, probably Outlook Express. This erroneous setting causes OE to include a link to the picture in the message rather than actually sending the picture itself. A link is fine when the picture resides on a Web site, but a link to a file on the sender's computer can't ordinarily be viewed from your computer. And yet, when you return the message, the sender can see the picture just fine, because the link is again valid. It's hard to imagine why this would ever be useful, but Microsoft makes it an available option. To correct the problem, you'll have to educate the people who are sending you those red-X pictures. Here's what they should do: Launch Outlook Express. Select Options from the Tools menu. Click the tab labeled Send. Click the upper of the two buttons titled HTML Settings. Put a check in the box labeled Send pictures with messages. Click OK, and OK again. That will solve the problem. |
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