Knowledgebase

* Why do Canadians pay GST and PST or HST taxes on services paid in US funds?
Question: Strange question but how can you charge me CDN taxes on US funds? If the services are...

Affiliate Program
  If you are one of our Affiliate Resellers then you can login to your Affiliate control...

Are there any additional fees?
No, the prices you find on our site are the only fees you will need to pay.

Do Java applets work on your server?
Yes we do support Java Applets.

Do you offer MySQL support?
Yes, we support unlimited MySQL databases.

Do you offer trial hosting accounts?
No, we do not offer trial hosting accounts but if you are not satisfied with our hosting we offer...

Do you provide your clients with support?
Yes, we provide our clients with 16/7 support by livehelper interactive chats and 24/7 support...

How are you able to deliver your services so inexpensively?
We host a large number of websites and are able to leverage the investments made by others in the...

How do I pay for your services?
We currently offer PayPal, checks, or money orders and credit cards as payment methods for our...

How does 101SiteHosting compare to other hosting companies?
Our hosting is inexpensive, fast, and reliable. We can compete at this level due to a high level...

How does the domain renewal process work
I'm happy with my first year's hosting experience with your organization. How does the renewal...

I reset my Client password - why can't I login to my website control panel.
The client password reset is for the billing system - not for your website. To find your website...

Is there any advertisement on my website?
We do not require you to place any advertising on your website for using our service. We do not...

PayPal – I have set up my account and added a Credit Card. Why can’t I still send money?
Make sure you have given your card verification number on your PayPal account 1) Login to PayPal...

What control panel do you use?
We use the new DirectAdmin control panel for our clients. We know there are other control panels...

What if I'm not satisfied with your service?
We do offer a 15 day 100% satisfaction guarantee on our shared hosting plans. Should you not be...

What kind of network connectivity do you have?
Our primary upstream is connected to a local Gig E fiber network that feeds into an OC192 DWDM...

What kind of servers do you have?
Linux Redhat, Intel Pentium 4 CPU - 3,0 Ghz, 2GB DDR SDRAM with 800+ Mhz FSB. If you're looking...

What server platform do you host your clients on?
We host our clients domains on Apache, Linux Redhat servers.

Why 101sitehosting does not offer large hosting accounts.
I understand the space issue. That is why we have larger plans with more space that cost more...

Why should I choose 101sitehosting.com over other hosting sites?
Dear future 101sitehosting.com hosting client, that is a very good question. Your choice...

Will I retain ownership over the domain(s) I register with you?
Yes, you fully own the domain(s) purchased from our site.