Knowledgebase

550 Authentication is required for relay - 550 not local host
This can be due to one of the following reasons: 1. This error is most often associated with...

550-Verification failed for
If you get the odd email rejected and the errors include these lines in your email header. >...

Android email - switch to SMTP port 587
If the connection to the server on port 25 times out When you try to send a message, you...

AOL Black Lists
AOL has blacklisted me on one of their servers. I get this error. Delay reason: SMTP error from...

Apple iPhone and iPad email - switch to SMTP port 587
If the connection to the server on port 25 times out When you try to send a message, you...

Apple Mail 3.0 - switch to SMTP port 587
If the connection to the server on port 25 times out When you try to send a message, you...

Can I move files and folders from the old Webmail system to the new system?
Question: Can I move files and folders from the old Webmail system to the new...

Can I send bulk email of any kind through your server?
No, you cannot send bulk email of any kind through our server including targeted opt-in email. If...

Can I use Squirrelmail or Nutsmail as my only email client?
Question:Can I use Squirrelmail or Nutsmail as my only email client?  Answer:You need...

Can Webmail have a virus that infects my computer?
There is no virus within the WebMail application itself because it runs protected on our servers...

Can't delete email in Outlook
Question: Outlook 2002 problems including the error message “The messaging interface has...

Can't login to email suddenly
This is the error I getThere was a problem logging onto your mail server. Your Password was...

Change email password without logging in
If you would like your pop users to be able to change their own email passwords without having to...

Delete Email after download from email server - Outlook
Delete Email after Download To delete your message from the server after you download them to...

Email account is full - how to clean out old emails.
For emails cleanup - login into DirectAdmin Control Panel. Click on Email accounts - put...

Email Client Setup
Setting Up my E-Mail Account in Outlook Express 1) Goto Tool| Accounts 2) Click on Add | Mail 3)...

Email is being bounced
Important: If you are using any normal email software such as Outlook, Entourage,...

ERROR: Connection dropped by IMAP server - Squirrelmail
Question:I'm not getting any mail from my account when I try to use Squirrelmail or...

FormMail.pl - excellent contact form handling email script
If you are creating your own website you often want to include a Contact Form that will email you...

FormMail.pl is being used by spammers - how to fix it.
Email Form Header InjectionThe Problem.Spammers are constantly being blacklisted and kicked off...

How can I prove if SPAM is or isn't originating from my site?
Question: I just noticed a whole number of bounced emails coming into my mailbox. Obviously...

How do I import my address book?
First we need to ask what do you want to import the address book into?Your desktop email program...

How is a Catch-all email address different from a Forwarder email account?
The difference is that the catch-all account catches all misspelled email addresses and forwards...

How to change the present view preferences for Squirrelmail and Nutsmail
Question: I was wondering how to change the present view preferences for squirrelmail? Right...

How to change your email account password.
How to let your email users change their own email password.  Just have them use this link...

How to ensure that both your desktop Outlook and your cell phone receive all of the same messages
To ensure that both your desktop Outlook application and your cell phone receive all of the same...

How to make Gmail your only email server for your domain name when hosting websites at 101sitehosting.com
MX Overview To use Google Apps as your domain's email service, you'll need to modify your MX...

How to Set Up Mail for Mac OS X.3 to Send and Receive Email
  How to Set Up Mail for Mac OS X.3 to Send and Receive Email You will need your...

How to set up POP3 email on your iPhone.
The first thing you need to do on an iPhone is delete your existing email account setup on the...

How to Set up Windows Live Mail on Windows 7 computers
Note: Microsoft had introduced a new free email and newsgroup client in Windows Vista, Windows...

How to setup Email masking for Gmail.com
If you want to set up email masking for gmail so that you can use gmail for all of your emails...

I have Outlook but it can't receive new emails - the online account is full.
  If you keep running out of disk space on your web server account because Outlook does not...

IMAP versus POP3 - which should I use.
Any email stored in Outlook/AppleMail is also synchronized and stored on the web server when you...

iPhone settings for users wanting to send emails to their own email server at 101sitehosting.com
The first thing you need to do on an iPhone is delete your existing email account setup on the...

My email account keeps filling up when I am forwarding emails.
Question: I am trying to figure out how to set up my email accounts so the emails are deleted...

Outlook export to Squirrelmail
Export Address Book from Outlook Express: Open Outlook Express; click on the...

Picture Problem in E-Mail
I have a recurring problem in that when a friend sends me graphics, I get a box with a red X in...

Preventing hackers sending spam using my domain
I have been notified that hackers are sending spam using the php mail() function on my domain....

Setting Up an Email Account in Outlook 2007
To set up an Internet e-mail account through Outlook 2007, follow these steps: 1. Choose Tools...

Setting Up an Email Account in Outlook 2010
To Set up Email in Outlook 2010 Open Microsoft Outlook 2010. Click File, and then click Add...

Setting up Outlook to send through SMTP on port 587
If your are using Microsoft Outlook or Thunderbird you need to change the SMTP settings when...

SPAM - what is 101sitehosting.com doing to fight it?
Question - We were notified today that the email server servicing our site has been blocked...

Spam Database Lookup - find out why some people can't send you email
If you are not able to receive emails sent by some people then their email is probably being...

Spam Filtering to eliminate Spam Spoofing - where someone pretends to be you
as you know we are always fine tuning our services to make things better for all of you. For the...

Spammers are using my email account - How do I stop them from doing this?
Spammers are using my email account - How do I stop them from doing this? Are there any...

Squirrelmail and Nutsmail Settings
I've upgraded Squirrelmail with many new features and would like to suggest that you set your...

Subscribing/Unsubscribing from Majordomo
Subscribing/Unsubscribing from Majordomo You can subscribe and unsubscribe users to a mailing...

Webmail - choices
Webmail is intended as a convenience when you are on the road and need to quickly check on your...

Webmail problems with a graphic saying "Unsafe Image" where you would expect a picture in your email
If you are using the Webmail I encourage you to check out the Options to modify the look and...

When to use To - CC - BCC in your email
When you send an e-mail, you have three choices in the way you list your recipients: via the...

Why do some emails arrive days later than they were sent?
Why do some emails arrive days later than they were sent? First point I need to make is that...